This guide will show you how to properly use the crash log scanner function.

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❓ What Is the Crash Log Scanner ❓

Sometimes your server is not able to start, producing errors in the server console. You can use our tool which will analyze your crash log and will provide a solution if one is found.

If not, you can anytime contact us via the ticket system for technical issues.

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Please note that you can also manually troubleshoot the errors.

We have a guide here explaining some of the most common error logs.

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How Do I Find My Crash Logs

To find your crash logs please do the following:

1. Log in to your Multicraft here and click on Console.

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2. Click on Crash Logs.

NOTE: If you click on Show Error you will be sent to the latest identified error from your logs!

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3. Find the crash log you want to open and click on Show Log.

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How Do I Use the Crash Log Scanner

After finding the wanted crash log in the list you will have to do the following:

1. Click on Scan.

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2. Read the solutions provided and try to apply them.

If none is found, be sure to open a ticket for your issue so we can look deeper into it!

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If you find any issues troubleshooting your crash logs please contact us on live chat or via the ticket system.

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❕ Useful Links ❕

• Troubleshooting Minecraft Server Errors
• Connection refused: no further information
• What Is The RAM Memory and How Much Do I Need for My Server?