FileZilla is a free FTP software program. This amazing software allows you to transfer files from your local computer to your server. It’s simple and fast.

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Downloading and Installing FileZilla Client

You will need to first download and install the FileZilla client into your PC.

FileZilla Client is the correct software program that you have to download and install to access your server files properly.

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In order to download and install FileZilla Client please do the following:

1. Click here and download FileZilla Client.

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2. Install it into your PC by double-clicking on the file you downloaded.

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Connecting via FileZilla Client

After installing FileZilla, you will need to connect it to your server in order to be able to upload or download files.

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To connect to your server you just need to:

1. Login at https://ggservers.com/billing
2. Select your Minecraft Server Service.

3. Click on Change Password.

4. Set a Safe password and click on Save Changes .

⚠️ Save this password! You will use it later! ⚠️

How to access via FileZilla

5. Login into your Pterodactyl panel here.

You can use the article Getting Started! – Accessing your Server Control Panel to access your server control panel.

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6. Click on Server Details .

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Now, you can see your connection info!

Here is what you need to do:

Paste the content inside Server Address on Host.
Paste the content inside Username on Username.
Type your new Password, under the field Password.

And that’s it! You are connected!

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Click on Quickconnect !

Accept any certificates that may pop up during this process. To get the program to remember this preference, tick the box that says “Always trust” and the program won’t ask you to confirm this again.

Now you just connected via FileZilla to your server and you are able to upload or download files.

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⚠ Important Notes ⚠

Please note that if you have any issues using FileZilla you can try WinSCP or Cyberduck as an alternative. Here is our guide for using WinSCP and here is our guide for using Cyberduck.

• Both FileZilla and Cyberduck have versions for Windows and MAC.
• Be sure to download and install in your PC FileZilla Client, not the server version.

Also, you need to use Filezilla for uploading and downloading files as the Multicraft FTP has limitations on download/upload of files.

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If you find any issues using FileZilla please feel free to contact us on live chat or via the ticket system.

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❕ Useful Links ❕

• How to Change Your Server Type and Version
• How to Install Any Server Type (Clean Installation)
• How to: Access Your Minecraft Server Files Via FTP