We offer subdomains to those that request them. This addon is free.
To request a subdomain, simply open a ticket in Technical Support. When requesting a subdomain, please know what subdomain you want and state this in the ticket. Have a few backup options handy in case the subdomain you request isn’t available. Make sure to choose wisely, as you cannot change your subdomain once you have chosen one.
If you don’t want to use the port number with your subdomain (e.g. example.mcggs.xyz:12345), you will have to purchase the Dedicated IP addon. Purchasing the Dedicated IP is not required in order to get a subdomain.
Upon requesting a subdomain, please be advised that it can take up to 72 hours for us to honor your request. In addition, DNS propagation may take an additional 48 hours from the time your subdomain is created. You will receive a reply on your ticket when your subdomain has been created.
