This is a common error that you may receive when you try to join your server.

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Fix for Official Minecraft Launcher

Usually, this error is solved by:

1. Logging out your Minecraft Account through your launcher.
2. Logging back into your Minecraft Account through your launcher.

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Fix for a Non Official Edition of the Game (Cracked)

If you receive this error it could mean that you are using a non official (cracked) version to join.
While it’s not recommended, you can fix the issue by disabling the Offline Mode.

To allow non-premium players to join the server follow these steps:

1. Go to your Control Panel at panel.ggservers.com
2. Stop the server
3. Click “Server Properties” on the left side menu
4. Search for “Online-mode” and click the button to disable it
5. Press the “Save” button at the bottom of the page
6. Start the server

We have a guide explaining how to enable Offline Mode here.

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If you find any issues you can contact us on live chat or via the ticket system here.

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❕ Useful Links ❕

• Troubleshooting Minecraft Server Errors
• Connection Timed Out – An existing connection was forcibly closed by the remote host.
• Connection refused: no further information