How to Connect to Your Server via Cyberduck


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[Cyberduck](https://cyberduck.io/) is an FTP connection software that has been growing in recent years.

This guide will help you with how to connect to your server using Cyberduck.

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# ⚠ Important Notes ⚠

||| Please note that if you have any issues using Cyberduck you can try WinSCP or FileZilla as an alternative. [Here](https://help.ggservers.com/en-us/article/how-to-connect-with-winscp-rfcman/) is our guide for using WinSCP and [here](https://help.ggservers.com/en-us/article/how-to-connect-to-your-server-using-filezilla-yl0q5r/) is our guide for using FileZilla.

* Cyberduck has versions for Windows and MAC.

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# Downloading and Installing Cyberduck

First you will need to download and install Cyberduck on your PC by following the next steps:

1. Click [here](https://cyberduck.io/download/) and download the version of Cyberduck you need.

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2. Install it into your PC by double-clicking on the file you downloaded.

|| NOTE: For more information or for finding the paid version please visit the official page of Cyberduck [here](https://cyberduck.io/).

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# Connecting via Cyberduck

After installing Cyberduck, you will need to connect it to your server to be able to upload or download files.

**To connect to your server you just need to:**

1. Login into your Multicraft panel [here](https://mc.ggservers.com/site/login).

||| You can use the article [Getting Started! – Accessing your Server Control Panel](/en-us/article/getting-started-accessing-your-server-control-panel-16c29qy/) to access your server control panel.

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2. Click on `Files` and then click on `FTP File Access`.


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3. On that page you’ll be able to see the FTP Credentials, that you must use on Cyberduck.


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4. Copy those credentials from Multicraft, open Cyberduck, click on `Open Connection` and paste them into the appropriate fields.


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5. Click on `Connect`!

Done!
Now you know how to access your server files using Cyberduck!

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| If you find any issues using Cyberduck please feel free to contact us on live chat or via the [ticket system](https://help.ggservers.com/en-us/article/how-to-open-a-support-ticket-qjzuyd/).

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# ❕ Useful Links ❕

– [How to Change Your Server Type and Version](https://help.ggservers.com/en-us/article/how-to-change-your-server-type-and-version-ve6dtm/)
– [How to Install Any Server Type (Clean Installation)](https://help.ggservers.com/en-us/article/how-to-install-any-server-type-clean-installation-133ufiy/)
– [How to: Access Your Minecraft Server Files Via FTP](https://help.ggservers.com/en-us/article/how-to-access-your-minecraft-server-files-via-ftp-18ealdp/)