How to Cancel Your Service


We’re sorry to see you leave! If there is anything we can do to change your mind, please let us know on live chat or via the [ticket system](https://help.ggservers.com/en-us/article/how-to-open-a-support-ticket-qjzuyd/)!

||| Please note that we recommend you to backup all important files before requesting the cancellation of your server as we can not provide files back for canceled/ terminated servers. They are deleted when the service is canceled/ terminated.

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# ❌ How to Cancel Your Service ❌

If you wish to cancel your service, please follow these instructions:

1. [Login into your GGServers account](https://ggservers.com/billing/login.php)

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2. Click `Services` on the menu. Then click `My Services`.


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3. Click on the service that you wish to cancel.


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4. Click `Request Cancellation`.

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5. Select `Immediate` or `End of Billing Cycle`.

||| **WARNING!** If you have a subscription on PayPal, please make sure that you cancel it by logging into your PayPal account. Please refer to our article on how to [Cancel Your PayPal Subscription](https://help.ggservers.com/en-us/article/cancel-your-paypal-subscription-nocjy5/?1564453443090).

Please know that if you choose `Immediate`, your service will be canceled immediately and you cannot undo this.

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| If you have any billing-related issues please contact us on live chat or via the [ticket system](https://help.ggservers.com/en-us/article/how-to-open-a-support-ticket-qjzuyd/).

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# ❕ Useful Links ❕

– [How to Cancel Your PayPal Subscription](https://help.ggservers.com/en-us/article/how-to-cancel-your-paypal-subscription-nocjy5/)
– [How to Upgrade Your Service](https://help.ggservers.com/en-us/article/how-to-upgrade-your-service-1yowxis/)
– [The Difference Between Standard & Premium](https://help.ggservers.com/en-us/article/the-difference-between-standard-premium-104nqdh/)