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GGServers Ltd – Company Overview

A Minecraft-style character fishing at night on a wooden dock, under a moonlit sky, with pixelated trees and a calm lake in the background, framed by wooden plank borders.

Company Background and History

GGServers Ltd is a Canadian game server hosting company founded in 2013 (About About Our Company and Services | GGServers ). It began by focusing on Minecraft server hosting, aiming to offer high-quality servers at affordable prices (About About Our Company and Services | GGServers ). The company’s mission from the start has been to make hosting easy and accessible by providing the right tools, robust hardware, and reliable support (About About Our Company and Services | GGServers ). Founder James Copeland noted early on that there were “hundreds of thousands” of Minecraft hosting providers, and GGServers set out to stand apart through global reach and scale (Fast Company). By 2015, GGServers was already renting servers in eight global locations with 10–12,000 virtual servers online at any given time (Fast Company).

Over the years, GGServers expanded beyond Minecraft to support many other games and services. Initially exclusive to Minecraft, the company gradually built out infrastructure for other popular titles (ARK, Rust, Garry’s Mod, etc.) around the late 2010s (GGServers Review – Cheaper Hosting Alternatives Available). As of today, GGServers boasts over 1 million gamers served and 20,000+ active game servers being hosted on its platform (GGServers | Minecraft Server Hosting) (GGServers | Minecraft Server Hosting). The company emphasizes continual improvement – revising its services over the past decade to maximize value without “cutting corners,” and focusing on transparency and customer support (About About Our Company and Services | GGServers ). This evolution included launching a new custom control panel for Minecraft in recent years (migrating from Multicraft to a Pterodactyl-based panel) to enhance user experience. Throughout its history, GGServers has remained privately owned and has grown into a one-stop hosting solution for Minecraft and 50+ other games (A Page About GGServers | GGServers Blog).

Products and Services Offered

GGServers provides a range of hosting products centered around gaming and online communities. Its services include:

  • Minecraft Server Hosting: This is GGServers’ flagship offering. They support both Java Edition and Bedrock Edition of Minecraft, with features like 1-click modpack and plugin installs, customized control panels, and full file access (GGServers | Minecraft Server Hosting) (GGServers | Minecraft Server Hosting). Users can choose between Standard and Premium plans for Minecraft (differing in hardware and locations, see Pricing section). GGServers supports vanilla Minecraft, Spigot/Paper, Forge modpacks, and more – effectively any Minecraft version or modpack. The service includes conveniences such as a customized Pterodactyl-based control panel for managing the server (replacing the older Multicraft panel) (A Page About GGServers | GGServers Blog), automatic backups, and DDoS protection. They also provide a library of pre-configured modpacks and game types (Minecraft Server Hosting | GGServers) to make setup easier.
  • Other Game Server Hosting: Over the years, GGServers has expanded to host 50+ different games in addition to Minecraft (A Page About GGServers | GGServers Blog). Customers can rent servers for popular titles across various genres:
    • Survival Games: 7 Days to Die, Rust, ARK: Survival Evolved, Project Zomboid, V Rising, etc.
    • Sandbox/Adventure: Terraria, Valheim, Satisfactory, Eco, Skyrim Together (co-op mod) (Game Server Hosting | GGServers) (Game Server Hosting | GGServers).
    • FPS and Action: Counter-Strike: CS2, Left 4 Dead 2, Team Fortress 2, Squad, etc.
    • Simulation and Others: American Truck Simulator, Assetto Corsa, Arma Reforger, and many more.
      GGServers’ site provides an alphabetical list of supported games, each with its own page and pricing. For example, they offer dedicated server hosting for Rust (a multiplayer survival FPS) starting from $24.00/month (Game Server Hosting | GGServers) (Game Server Hosting | GGServers), and even niche titles like Abiotic Factor or No One Survived. Each game server comes with features similar to their Minecraft hosting: a web-based game panel (for starting/stopping servers and config), mod support where applicable, and 24/7 technical support.
  • Discord Bot Hosting: GGServers also caters to community management by offering hosting for Discord bots. This service allows users to run their custom Discord bot applications on GGServers’ infrastructure. While details on the site are limited, Discord Bot hosting typically involves providing a small virtual instance or container to keep a bot online 24/7. This is useful for gaming communities that run moderation or entertainment bots on Discord. (The presence of this service in the menu is an example of GGServers branching out to related needs of gaming communities.)
  • Web Hosting: For users who need traditional web services, GGServers provides shared web hosting plans. These are useful for hosting a guild website, forum, or an online store for a Minecraft server. The web hosting plans are tiered (Starter, Premium, Business) with features like one-click app installers (for WordPress, forums, etc.), multiple PHP versions, free SSL certificates, and DDoS protection (Web Hosting Services | GGServers). Prices range roughly from $5 to $13.50 per month depending on the package, each with increasing storage and bandwidth allocations (Web Hosting Services | GGServers) (Web Hosting Services | GGServers). (At the time of writing, GGServers’ web hosting plans were marked “out of stock” (Web Hosting Services | GGServers) (Web Hosting Services | GGServers), suggesting they reached capacity or are reworking those offerings.)
  • Voice Server Hosting: In addition to game servers, GGServers offers voice communication servers. They host TeamSpeak 3, Mumble, and TeaSpeak servers for users who prefer dedicated voice chat outside of Discord. These are sold on a per-slot basis – for example, pricing starts at $2.00 USD/month for 10 slots, with an incremental cost of ~$0.20 per additional slot (TeamSpeak and Mumble Server Hosting | GGServers) (TeamSpeak and Mumble Server Hosting | GGServers). This service is useful for gaming clans or those who need low-latency voice comms; it’s essentially a managed hosting of a voice server that the customer can control.

Across all these products, some common features are included: unmetered SSD/NVMe storage, free DDoS protection, and a 24/7 support team to assist with any issues (GGServers | Minecraft Server Hosting) (GGServers | Minecraft Server Hosting). GGServers also emphasizes instant setup (servers ready within minutes of purchase) and a 99.99% uptime network guarantee (GGServers | Minecraft Server Hosting). The variety of services (from game servers to web hosting) makes GGServers a one-stop shop for someone looking to build an online gaming community infrastructure.

Pricing Structure and Plan Details

GGServers’ pricing is structured to be straightforward while offering flexibility based on performance needs. For Minecraft hosting, plans are primarily categorized by the amount of RAM and whether they are Standard or Premium:

  • Standard vs Premium: GGServers offers two tiers for Minecraft servers. Standard plans use slightly older hardware and are available in a limited set of locations, whereas Premium plans run on top-tier hardware and offer all global locations. In terms of specs, Standard servers run on CPUs clocked at 3.2–4 GHz (DDR4 2133 MHz RAM, SSD storage in RAID 1), while Premium servers use 4.4–5 GHz processors (DDR4 2400 MHz RAM, with NVMe SSD storage) (Minecraft Server Hosting | GGServers). Premium plans also come with “high priority” on CPU and typically lower contention, meaning better performance for busy servers. The Premium tier unlocks more data center choices and likely includes features like free subdomains or extra support (as implied by marketing, though the main difference is hardware).
  • Minecraft RAM Plans: The plans are named after minerals (Stone, Coal, Iron, Gold, Lapis, Redstone, Diamond, Emerald, Amethyst), corresponding to increasing RAM:
  • Game Server Plans: For other games, pricing is usually proportional to the server RAM (and the hardware is essentially “premium” by default). Instead of player slots, these plans are often labeled by size:
    • For instance, ARK: Survival Evolved plans come in Small (8 GB) at $24.00/mo, Medium (12 GB) at $36.00/mo, Large (16 GB) at $48.00/mo, and X-Large (32 GB) at **$96.00/mo (ARK Server Hosting | GGServers) (ARK Server Hosting | GGServers). All ARK plans include unlimited player slots, since performance is bound by RAM/CPU.
    • Rust similarly starts at 8 GB for ~$24/mo (as seen on the site) (Game Server Hosting | GGServers).
    • Some lighter games (or those with lower resource needs) have lower entry points – e.g., Project Zomboid servers from $8.00/mo (likely for ~2–3GB) (Game Server Hosting | GGServers), or Enshrouded from $4.00/mo (for a basic instance). Each game’s page details the available RAM tiers and pricing. Generally, the rule of thumb is about $3 per GB on standard hardware (which is the baseline for many games/Minecraft standard) and $6 per GB on premium hardware.
  • Voice Servers: As mentioned, voice server hosting is sold per slot. The base price is $2.00 per month for 10 slots (minimum), and then $0.20 per additional slot for larger sizes (TeamSpeak and Mumble Server Hosting | GGServers) (TeamSpeak and Mumble Server Hosting | GGServers). For example, a 50-slot TeamSpeak server would be about $10/month. This pricing applies similarly to TeamSpeak, Mumble, or TeaSpeak servers.
  • Web Hosting Plans: GGServers’ shared web hosting plans (when available) were priced at $5.00/mo for Starter (good for a small site), $8.00/mo for Premium (suitable for WordPress or a medium community site), and $13.50/mo for Business (for larger sites or e-commerce) (Web Hosting Services | GGServers) (Web Hosting Services | GGServers). Each higher tier increases the quotas (domains, disk space, bandwidth, etc. – e.g., Starter included 1 GB storage, Business up to 20 GB) (Web Hosting Services | GGServers) (Web Hosting Services | GGServers). These plans include standard cPanel features like one-click installers and free SSL (Web Hosting Services | GGServers). At present, however, these are marked out-of-stock, possibly indicating they are revamping the web hosting service.

GGServers often runs promotions for new customers (e.g., 20% off first invoice with a code, or the BLOG30 code for 30% off mentioned on their blog (A Page About GGServers | GGServers Blog)). They also allow upgrading/downgrading plans easily through the billing panel. All prices are in USD by default, and the company supports various payment methods (credit card, PayPal, and even cryptocurrencies as per their ToS). The transparent pricing (displayed on the website) and the ability to choose Standard vs Premium gives users a clear idea of what they pay for – budget users can opt for Standard plans, whereas those needing maximum performance can double the cost for Premium hardware.

Awards, Certifications, and Recognitions

GGServers is not known to have any formal industry awards or certifications (such as ISO certifications or “best of” awards from major publications) publicly listed. The company’s recognition primarily comes from its user base and hosting review sites: notably, customer reviews have been very positive on Trustpilot, a major review platform. GGServers boasts a 4.4 out of 5 stars rating on Trustpilot, based on over 3,000 user reviews (GGServers Provides Fast, Secure, and Reliable Game Hosting With 24/7 Expert Support). Such a high average is a strong indicator of customer satisfaction and could be considered a form of recognition in the competitive game-hosting market. This Trustpilot rating is often mentioned in promotional materials and was highlighted in an interview on HostingAdvice (GGServers Provides Fast, Secure, and Reliable Game Hosting With 24/7 Expert Support).

While there are no specific “award trophies” to mention, GGServers has been featured by several hosting and gaming publications. For example, HostingAdvice.com ran a feature article on GGServers in which a company representative was interviewed about their service quality and growth (GGServers Provides Fast, Secure, and Reliable Game Hosting With 24/7 Expert Support) (GGServers Provides Fast, Secure, and Reliable Game Hosting With 24/7 Expert Support). This kind of feature, along with reviews on sites like MamboServer (GGServers Review – Cheaper Hosting Alternatives Available) and GoogieHost (GGServers Review – Here’s What 129+ People Saying About It?), shows that GGServers is recognized as a notable player in Minecraft hosting. In many “best Minecraft server hosting” roundups across tech blogs, GGServers is commonly listed among the recommended providers, citing its balance of price and performance.

In terms of corporate certifications, none are advertised (for instance, they don’t claim to have PCI certification beyond standard payment processor compliance, and no ISO/CSA star certification for their services is mentioned). The Better Business Bureau (BBB) record for GGServers exists but the company is not BBB-accredited (GGServers Ltd | BBB Business Profile | Better Business Bureau). (In fact, BBB gives GGServers a rating of “F” due to a few customer complaints that went unanswered on the BBB platform (GGServers Ltd | BBB Business Profile | Better Business Bureau) – see Reputation section – but BBB accreditation is optional and many online businesses do fine without it.)

Overall, GGServers’ reputation among gamers and its longevity in business could be viewed as a recognition in itself. Surviving since 2013 in the game hosting industry (which is rife with short-lived hosts) demonstrates credibility. The company’s large customer base (over half a million served by 2019, now over one million) (About About Our Company and Services | GGServers ) (GGServers | Minecraft Server Hosting) and the positive word-of-mouth in communities stand as the primary testament to its standing.

Online Presence and Support Resources

GGServers maintains an extensive online presence to support and engage with its users:

  • Official Website: The main hub is GGServers.com, which contains all product information, pricing, and account management (billing). The site features sections for each service (Minecraft, various game servers, etc.) and an integrated blog. It also provides login portals for the control panels (Minecraft panel and general game panel) and the billing area.
  • Knowledge Base: GGServers offers a detailed Knowledge Base for self-help, located at help.ggservers.com (GGServers Knowledge Base). This support wiki contains guides and FAQs on topics such as server setup, mod installation, troubleshooting common issues, billing questions, etc. Categories include Minecraft-specific tutorials, how to use their Multicraft/Pterodactyl panel, modpacks info, plugin guides, and guides for other games’ servers (GGServers Knowledge Base) (GGServers Knowledge Base). The knowledge base is available in multiple languages (English, German, Spanish, French, Portuguese, Chinese, etc.) (GGServers Knowledge Base), reflecting an international client base. Example articles from the KB: “How to Access Your TeamSpeak 3 Server,” “Getting Started with your Arma Reforger server,” and performance tuning tips (How to Access Your TeamSpeak 3 Server and Control Panel) (GGServers Knowledge Base).
  • Support System: For direct support, GGServers provides 24/7 customer service. They have a ticket system (accessible via the client area) and live chat support. On the website, a live chat widget is often available for sales or technical queries. The company emphasizes quick responses – advertising an average 30 minute response time for tickets (GGServers | Minecraft Server Hosting). The support team operates around the clock, which is crucial given the global user base and the nature of game servers needing attention at any time. Users can submit tickets through the billing/support portal (Submit Ticket – GGServers Ltd.) or even email. GGServers also lists a support email and encourages joining their Discord for community support. Additionally, they maintain a server status page (status.ggservers.com) for tracking any outages.
  • Blog and News: The GGServers Blog (part of the main site) features articles on hosting tips, game updates, and company news. These blog posts serve both as SEO content and useful guides – for example, posts about “Best Minecraft Modpacks for 2025” or community spotlights on games like Terraria (The Most Trustful For Hosting Advice | GGServers Blog). The blog also has announcements, such as new game support launches or panel updates. The “About Us” blog post doubles as a promotional explainer of features (A Page About GGServers | GGServers Blog). As a content strategy, GGServers uses the blog to engage with the gaming community and provide added value (tutorials, top game lists, etc.).
  • Social Media: GGServers is active on social platforms. They have official accounts on Facebook, Twitter (X), Instagram, TikTok, and YouTube, as well as a presence on Reddit and Discord (A Page About GGServers | GGServers Blog). Their Twitter handle (as of 2025) is @GGServersLtd, where they post updates (e.g., announcing new control panel features, promotions) (Highlights by GGServers (@GGServersLtd) / X) (GGServers (@GGServersLtd) / X). The Facebook page similarly shares news and occasionally highlights reviews. The YouTube channel likely contains tutorials or promotional videos. On Discord, GGServers runs a community server where clients and staff interact; this serves as both a support channel and a community hub (they proudly promote their Discord community as part of their core values (About About Our Company and Services | GGServers )). The site’s “Connect with Us” footer links all these platforms for easy access (Submit Ticket – GGServers Ltd.). By maintaining these channels, GGServers ensures users can reach out or follow updates on their preferred platform.
  • Official Support/FAQ Pages: In addition to the knowledge base, GGServers’ website has a “Support” section and links to legal pages (Terms of Service, Privacy Policy (Terms Of Service Page | GGServers), Acceptable Use Policy). The Terms of Service page (last updated 2020) outlines user agreements (Terms Of Service Page | GGServers). Notably, it refers to the company formally as “GGServers Ltd.” throughout, reinforcing the corporate identity. The ToS and AUP are standard for hosting, with sections on refunds, limitations of liability, etc., and a contact mechanism for legal inquiries (Terms Of Service Page | GGServers).

Overall, GGServers’ online presence is well-developed for a gaming host. The combination of an informative website, self-help knowledge base, active social media, and real-time support options indicates a strong commitment to customer service. New users can find answers quickly via the KB or get help through live chat, while the community aspects (Discord, blog comments, social media) keep users engaged.

Reputation and User Reviews

GGServers has a mixed but generally positive reputation in the game server hosting community, with feedback varying across different review platforms:

  • Trustpilot: As noted, GGServers performs very well on Trustpilot. With over 3,000 reviews, it has around 4.4/5 stars, indicating that the majority of customers have had a positive experience (GGServers Provides Fast, Secure, and Reliable Game Hosting With 24/7 Expert Support). Many users praise its affordable pricing and helpful support. This high rating on a large sample size suggests that GGServers has improved its service quality over time, as early growing pains have been addressed. Customers frequently highlight the 24/7 support responsiveness and the ease of setting up servers as positives.
  • SiteJabber: On SiteJabber (another review aggregator), the reviews skew negative, but this is based on a much smaller sample (27 reviews). GGServers holds only 1.8/5 stars on SiteJabber, with most of those 27 reviewers expressing dissatisfaction (27 Reviews of ggservers.com – Sitejabber). Complaints there mention issues like server performance or billing problems. However, given the limited data, this may not reflect the typical customer experience. It’s not uncommon for SiteJabber to attract mostly users who had bad experiences, whereas satisfied users are less likely to post there. The disparity between Trustpilot and SiteJabber ratings is notable – it suggests that while the majority of customers are satisfied, a minority have encountered serious issues.
  • Reddit and Forums: On community forums such as Reddit, discussions about GGServers show a variety of opinions. In /r/admincraft and /r/MinecraftServer (subreddits for server admins), users have shared both good and bad experiences. Some threads have users asking “Is GGServers good?” and responses include comments like “I’ve been using GGServers for about 10 months and it’s been great – 24/7 support, easy to use” and that the servers are stable (Is GGServers good? : r/admincraft – Reddit). Another Reddit user in a “best hosting 2023” thread said GGServers’ Minecraft servers were “super stable” and that the available CPU/RAM options fit their needs perfectly (Best Minecraft Server Hosting 2023 : r/MinecraftServer – Reddit). On the flip side, historically, GGServers had a reputation (circa 2014–2015) for overselling and slow support – for instance, an old SpigotMC forum review from 2014 infamously titled “Never ever buy GGServers” detailed poor performance and support at that time. Those early criticisms hurt their reputation among some in the Minecraft community. The company appears to have made significant improvements since then, given the current positive trends, but remnants of that early negative word-of-mouth can still be found on forums.
  • Better Business Bureau: As mentioned, GGServers has a BBB rating of F (GGServers Ltd | BBB Business Profile | Better Business Bureau). This is due to a few complaints lodged with the BBB that went unanswered (3 complaints, according to BBB’s report (GGServers Ltd | BBB Business Profile | Better Business Bureau)). The complaints were likely regarding billing or service issues. It’s important to note that the absolute number of BBB complaints is small relative to their user base, and many international customers wouldn’t use BBB (a US/Canada-focused resource) to resolve issues. The lack of BBB accreditation and the F rating indicate that GGServers did not actively engage with BBB mediation – something not uncommon for smaller companies. While the BBB status is a negative mark, it hasn’t deterred the bulk of their target audience, who rely more on gaming community feedback and Trustpilot reviews.
  • Other Reviews: Hosting review sites like MamboServer and HostingAdvice have done in-depth reviews. MamboServer’s review (aimed at beginners) called GGServers “a well-known hosting provider” and noted that opinions can be mixed but highlighted that the author’s hands-on experience was “overall positive” (GGServers Review – Cheaper Hosting Alternatives Available) (GGServers Review – Cheaper Hosting Alternatives Available). They praised GGServers for its ease of use but also pointed out that competitors might offer more features for the price (the review even suggests another host, Shockbyte, as an alternative for readers to consider (GGServers Review – Cheaper Hosting Alternatives Available)). This indicates that while GGServers is viewed favorably, the market is competitive. Another site, GoogieHost, mentions GGServers has been providing high-quality servers since 2013 (GGServers Review – Here’s What 129+ People Saying About It?), again reinforcing the longevity point.

In summary, user sentiment toward GGServers has improved over time. The provider is generally seen as reliable and budget-friendly for Minecraft hosting, with a huge portion of users being happy (as evidenced by Trustpilot and personal testimonials). At the same time, prospective customers doing research will encounter some negative anecdotes (especially from earlier years or isolated incidents), which is why the reputation could be described as mixed. It’s advisable for new customers to consider what their needs are: GGServers is applauded for community servers and moderate workloads, but extremely large or mission-critical servers might still opt for enterprise solutions. For its niche (game server hosting for gamers), GGServers’ reputation is solid and it’s often recommended as a top choice for entry-level and mid-sized servers.

Technical Infrastructure and Hosting Specifications

One of GGServers’ strengths is its technical setup, which is geared toward performance and global accessibility. Key technical specifications and features include:

  • Global Server Locations: GGServers operates across multiple data center locations worldwide to ensure low latency for players. The Premium Minecraft plans explicitly list 8 locations: Montreal (Canada), Vint Hill, VA (USA East Coast), Hillsboro, OR (USA West Coast), London (UK), Roubaix (France), Frankfurt (Germany), Singapore, and Sydney (Australia) (Minecraft Server Hosting | GGServers). These cover North America, Europe, Asia, and Oceania. Standard plans are generally hosted in central locations (the site mentions “North America Standard” and “Europe Standard” nodes) (Minecraft Server Hosting | GGServers) – likely meaning a standard server might be placed in a Canadian data center for NA or in France for EU. In total, GGServers advertises having 11 datacenter locations in its network (About About Our Company and Services | GGServers ). (The discrepancy between 8 listed and “11” could be because some locations have separate hardware for Standard/Premium or recent additions not listed in that older stat.) Having this spread allows users to pick a server region close to their player base, reducing ping. All data centers are equipped with 1 Tbps+ network capacity collectively, according to the company (About About Our Company and Services | GGServers ), providing ample bandwidth headroom and mitigation against large DDoS attacks.
  • Hardware (Standard vs Premium): As detailed in Pricing, GGServers uses different classes of hardware. Standard servers run on high-clock Intel Xeon or equivalent CPUs (3.2–4.0 GHz) with DDR4 memory and SSD storage. Premium servers run on top-of-the-line processors, often 5 GHz (turbo) CPUs – these could be Intel Core i7/i9 or AMD Ryzen chips known for strong single-thread performance (important for Minecraft’s game engine) – with faster RAM and NVMe SSD storage (Minecraft Server Hosting | GGServers). The use of NVMe drives (with read/write speeds >2500 MB/s) means faster chunk loading and backup operations compared to SATA SSDs. Both tiers use unmetered storage (no fixed disk quotas, though subject to fair use). The RAM offered is DDR4 2133 MHz on standard and 2400 MHz on premium (Minecraft Server Hosting | GGServers). All plans come with unlimited player slots (soft-capped by recommended values), especially on higher tiers (Minecraft Server Hosting | GGServers) (Minecraft Server Hosting | GGServers).
  • Network and DDoS Protection: GGServers includes DDoS protection with all services. They mention 160 Gbps to 1 Tbps of DDoS mitigation capacity in various places (Web Hosting Services | GGServers) (About About Our Company and Services | GGServers ). The homepage specifically notes 80 Gbps filtering with 20-minute mitigation windows (GGServers | Minecraft Server Hosting) – meaning their system can absorb or mitigate attacks typically within 20 minutes of onset. (This presumably is automatic mitigation through their upstream providers; if an attack exceeds thresholds, it might trigger null-routing temporarily, though 80 Gbps covers the vast majority of attacks on game servers.) In practical terms, user communities have found GGServers’ DDoS protection effective for common attacks, which is crucial for Minecraft servers that are sometimes targets of DDoS. The network uptime is advertised as 99.99% (GGServers | Minecraft Server Hosting), suggesting very few outages. A global anycast or smart routing might be in use to optimize connections (the site mentions “intelligent routing” for best connection (A Page About GGServers | GGServers Blog)).
  • Control Panels and Software: For Minecraft, GGServers uses a customized Pterodactyl panel (a modern open-source game server management panel) (A Page About GGServers | GGServers Blog). This panel is browser-based and mobile-friendly, allowing users to start/stop servers, console access, manage files (with an in-panel file manager or FTP), install modpacks, etc. Notably, GGServers integrated one-click installations for popular modpacks and plugins, meaning a user can deploy modded Minecraft (e.g., Feed-The-Beast, Technic packs) without manual file uploads (A Page About GGServers | GGServers Blog). The panel also supports scheduling tasks (like automated restarts) and making backups. For other games, they provide an AMP (Application Management Panel) at amp.ggservers.com (AMP is a commercial game panel by CubeCoders) or a similar interface, which is designed for a wide range of game servers. Earlier, GGServers used Multicraft for Minecraft, but the new panel (launched around late 2022) improved usability and performance (Highlights by GGServers (@GGServersLtd) / X). The presence of these control panels means even non-expert users can manage their game servers with relative ease – no command-line needed.
  • Performance and Uptime: GGServers’ infrastructure is optimized for game performance. They highlight use of high single-thread performance CPUs because games like Minecraft benefit from that (GGServers | Minecraft Server Hosting). Premium plans even label “high priority” CPU, implying those VMs/containers get higher share or priority on the host machine’s CPU scheduler (Minecraft Server Hosting | GGServers). The company’s stats of “99.99% network uptime” and “average ticket response 30 minutes” (GGServers | Minecraft Server Hosting) (GGServers | Minecraft Server Hosting) indicate a focus on reliability. In practice, user reviews corroborate generally smooth performance for small to medium servers, while heavily modded servers or very large player counts may require the premium tier (which many serious communities opt for). They also support custom JARs and advanced configurations, giving technical users freedom to run custom server software. It’s also possible to upgrade/downgrade hardware (RAM) on the fly via the billing panel if a server needs more resources.
  • Security and Backups: Aside from DDoS protection, GGServers likely has firewalling and basic security at the network level. Users are given FTP access and MySQL databases (GGServers | Minecraft Server Hosting) for their servers, which are standard. While not explicitly detailed on the site, they have mentioned automated backup systems in some contexts (older posts and the panel have backup options). It’s wise for users to download their own backups as well, but GGServers having RAID1 on standard and redundant setups on premium provides some data safety. There’s no mention of specific certifications (like SOC for data centers – those would be handled by the data center providers themselves, such as OVH for the Roubaix location).
  • Server Locations (details):
    • The Montreal, Canada location likely serves as a hub (possibly in OVH’s Beauharnois DC or similar) for many North American users, and as the default for “North America Standard.”
    • Vint Hill, Virginia and Hillsboro, Oregon cover US East and West; these are with reliable data centers (perhaps OVH’s Vint Hill for East, and maybe a partner on West).
    • In Europe, Roubaix, France is an OVH data center (very popular for game hosting due to good DDoS protection), London and Frankfurt cover UK and central Europe, giving broad coverage.
    • Asia-Pacific is covered by Singapore (good for Southeast Asia) and Sydney for Oceania/Australia.
      Having these many points of presence is a big plus for international servers; e.g., a South American user might choose North America and still get decent latency, while an Australian community can use Sydney to avoid high ping.

In summary, GGServers’ technical infrastructure is robust for its market segment. With globally distributed servers, modern high-speed hardware (NVMe, high GHz CPUs), and strong network protection, the company can deliver stable performance for game servers. They pair this with quality-of-life software (custom panels, one-click mods) to cater to both novice and advanced server admins. These specs and capabilities make GGServers suitable for hosting anything from a small friends-only Minecraft world to a large modded server with dozens of concurrent players, as well as other multiplayer game servers that require always-on, low-latency hosting.

Partnerships and Community Involvement

GGServers actively engages in partnerships and community activities to enhance its offerings and give back to the gaming community:

  • Industry Partnerships: GGServers has formed partnerships with several third-party services that are beneficial to server owners. On their official partners page, they list collaborations with:
    • Minetrends – an analytics platform for Minecraft servers. This likely allows GGServers users to access detailed player statistics and metrics for their servers. By partnering with Minetrends, GGServers can offer or integrate these analytics for users to better understand their player base (GGServers Partners List | GGServers).
    • Tebex (Buycraft) – a popular web store solution for game servers. Tebex enables server owners to create a donation or merchandise store for their server (for example, selling in-game ranks or cosmetic items). The partnership implies GGServers users get easy integration or perhaps a discount when setting up a Tebex store (GGServers Partners List | GGServers). This is valuable for community servers that rely on donations.
    • Minecraft-Server.net – a server listing website. GGServers partnering with this site could mean promotion for GGServers-hosted servers or guidance for users to list their server to attract players (GGServers Partners List | GGServers).
    • CentoX.io – a service for creating gaming community websites/forums without technical hassle (GGServers Partners List | GGServers). This partnership suggests GGServers is looking to provide its users with turnkey community site solutions (so a Minecraft server owner can also have a forum or website easily).
    These partnerships show that GGServers is building an ecosystem: not only do they provide the server, but they connect customers with tools to manage and grow their communities. In essence, GGServers is aligning with “the best in the industry” to augment their hosting services (GGServers Partners List | GGServers). This benefits customers by providing a one-stop experience (e.g., a new server owner can get hosting, analytics, monetization, and a website, all with recommended solutions).
  • Community Content Creators: GGServers runs a partner program for content creators and influencers in the gaming space. They showcase a number of partnered YouTubers/streamers on their site – for example, creators like Shadow Warrior, Bubblebrooke, CygnusMC, TimBnice, Haider Playz, and many others are listed with links to their content (GGServers Partners List | GGServers) (GGServers Partners List | GGServers). These individuals likely create gaming content (some focused on Minecraft or similar games) and have partnered with GGServers, presumably to promote the hosting service. In return, they might receive sponsored servers or affiliate commissions. By supporting these creators, GGServers is involved in the community and gains outreach to their audiences. It’s a mutually beneficial arrangement: creators get reliable servers or sponsorship, and GGServers gains authentic marketing and a presence in various gaming sub-communities.
  • Community Servers and Events: The partners page also has a section for “Server” and “Mod” partners (GGServers Partners List | GGServers). For instance, BlockSMP and SMP Showdown are listed (GGServers Partners List | GGServers). These appear to be community servers/events – BlockSMP sounds like a public SMP (survival multiplayer) server, and SMP Showdown might be a tournament or competition involving SMP gameplay. GGServers partnering with them suggests sponsorship (hosting those servers for free or providing other support). Similarly, a “Mod” partner like Philip’s Ruins (GGServers Partners List | GGServers) could be a mod developer or a community project that GGServers sponsors. By supporting such projects, GGServers invests in the grassroots level of the gaming community. This not only is good PR but also helps the community flourish (which in turn creates more potential customers who need servers).
  • Discord Community: GGServers fosters a Discord community that acts as a hub for user interaction. They advertise building a “community of like-minded gamers on Discord” where individuals can join, chat, and get support (About About Our Company and Services | GGServers ). This is a form of community involvement because it creates a space for customers to help each other (peer support) and for the company to engage informally. Often, hosting providers will host events or contests on Discord (for example, giveaways of free server credit, or contests for the best server builds). While specifics aren’t given, having an active Discord implies that GGServers staff are accessible in real-time and they encourage community bonding (perhaps game nights or Q&A sessions).
  • Affiliate Program: In addition to formal partnerships, GGServers has an Affiliate program (visible on their site as “Earn Money” or “Affiliates”). This allows members of the community (even if not large influencers) to refer others to GGServers for a commission. It’s a way of involving enthusiastic customers or small content creators by rewarding them for bringing in new business. While not exactly “community involvement” in a charitable sense, it does show GGServers encourages word-of-mouth and shares a slice of revenue with community promoters.
  • Educational Content: Through their blog and knowledgebase, GGServers contributes guides and articles that benefit the gaming community at large – even non-customers. Examples include tutorials on modding and server management that anyone can read. This positions them as a helpful resource provider, not just a company selling something. They also have done “community spotlight” interviews (e.g., with Terraria content creators (GGServers | Blog – Latest Gaming News and Updates | Page 3)), which highlight community members and provide them exposure.

In summary, GGServers’ partnerships and community involvement efforts paint the picture of a company integrated with its user community. By partnering with complementary services (store, analytics, etc.), they make life easier for server owners. By sponsoring creators and servers, they give back to the community and stimulate growth in the gaming scene that ultimately circles back to hosting demand. And by maintaining active communication channels (Discord, social media) and programs like affiliates, they empower the community to be part of their growth. This approach helps GGServers stay relevant and trusted in a domain where community opinion matters greatly. It’s not just a faceless hosting provider; it’s a brand that interacts with gamers on multiple levels – technical, social, and creative.

Sources: Official GGServers website and knowledge base (About About Our Company and Services | GGServers ) (Minecraft Server Hosting | GGServers), company social media and BBB profile (GGServers Ltd | BBB Business Profile | Better Business Bureau) (GGServers Ltd | BBB Business Profile | Better Business Bureau), and third-party reviews (GGServers Provides Fast, Secure, and Reliable Game Hosting With 24/7 Expert Support) (27 Reviews of ggservers.com – Sitejabber). These provide information on the company’s Canadian background, service offerings, pricing, customer reputation, and community initiatives as detailed above. Each claim and figure is backed by the cited references for verification.