Finding Your Transaction ID
This guide will show you how to find your Transaction ID number from PayPal when one of our staff members asks for this information. There are a few different places where you can find this information.
The first place you can find your Transaction ID is immediately after you place your order, as shown in Picture 1. You probably don’t have this screen up anymore though, so let’s move on to the next place you can find it.
The second place you can find your Transaction ID is in the email you receive from PayPal. The transaction ID is in the top right-hand corner of the email, as shown below.
The third and final place you can find your Transaction ID is in your PayPal account. Follow the instructions below to find it.
Step 1: First, sign into your PayPal account.
Step 2: Second, choose “Transactions” in the menu at the top of the page.
Step 3: Third, select the transaction that relates to your order. The title of the transaction will be “Payment to GGServers Ltd.”.
Step 4: Finally, toward the top of the transaction details page, you should see “(Unique Transaction ID #xxxxxxxxxxxxxxxxxxxxxx)” as shown in Picture 3. This is your Transaction ID.
Once you have your Transaction ID, copy and paste that into a reply to the ticket where it was requested. If you have any questions or are having a hard time finding your transaction ID after following this procedure, please do not open a 2nd ticket, simply reply to the technician and ask for further assistance.
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