{"id":14479,"date":"2025-02-04T16:29:10","date_gmt":"2025-02-04T16:29:10","guid":{"rendered":"https:\/\/ggservers.com\/knowledgebase\/?post_type=ht_kb&#038;p=14479"},"modified":"2025-02-04T16:29:11","modified_gmt":"2025-02-04T16:29:11","slug":"how-to-use-the-sftp-importer","status":"publish","type":"ht_kb","link":"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-use-the-sftp-importer\/","title":{"rendered":"How to use the SFTP Importer"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"78\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/05\/image-1-1024x78.png\" alt=\"\" class=\"wp-image-13375\" srcset=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/05\/image-1-1024x78.png 1024w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/05\/image-1-300x23.png 300w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/05\/image-1-768x59.png 768w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/05\/image-1-50x4.png 50w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/05\/image-1-60x5.png 60w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/05\/image-1-100x8.png 100w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/05\/image-1.png 1240w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Our panel now features an SFTP Importer, allowing you to import server files directly from another server with ease. You can find this feature in the <strong>Server Details<\/strong> tab. Follow this guide to use the SFTP Importer effectively.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 1: Access the SFTP Importer<\/strong><\/h2>\n\n\n\n<p>You can find the SFTP Importer feature in the <strong>Server Details<\/strong> tab of your panel. Navigate there to begin the import process.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"237\" height=\"1024\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-237x1024.png\" alt=\"\" class=\"wp-image-14480\" style=\"width:202px;height:auto\" srcset=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-237x1024.png 237w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-14x60.png 14w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-23x100.png 23w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image.png 259w\" sizes=\"auto, (max-width: 237px) 100vw, 237px\" \/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 2: Gather Required Information<\/strong><\/h2>\n\n\n\n<p>Before starting, ensure you have the following details from the server you want to import files from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>User:<\/strong> The SFTP username.<\/li>\n\n\n\n<li><strong>Password:<\/strong> The corresponding password for the SFTP account.<\/li>\n\n\n\n<li><strong>SFTP Address:<\/strong> The IP address or domain of the server with the SFTP port. Format example: <code>127.0.0.1:2202<\/code> or <code>sftp.yourdomain.com:2022<\/code>.<\/li>\n\n\n\n<li><strong>Remote Folder (optional):<\/strong> Specify a folder like <code>plugins<\/code> or <code>world<\/code> if you only want to import that specific folder. Leave blank to download all files.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 3: Fill in the SFTP Import Form<\/strong><\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Enter User and Password:<\/strong> Input the SFTP credentials provided by your server host.<\/li>\n\n\n\n<li><strong>Input SFTP Address:<\/strong> Type in the address in the specified format.<\/li>\n\n\n\n<li><strong>Remote Folder (Optional):<\/strong> If you\u2019re importing specific files, type the folder name. For full imports, leave this blank.<\/li>\n\n\n\n<li><strong>Destination Folder:<\/strong> Decide where the files will be placed on your current server. Leave it blank to import to the main server folder.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"743\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-1-1024x743.png\" alt=\"\" class=\"wp-image-14481\" srcset=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-1-1024x743.png 1024w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-1-300x218.png 300w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-1-768x558.png 768w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-1-50x36.png 50w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-1-60x44.png 60w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-1-100x73.png 100w, https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2025\/02\/image-1.png 1190w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Deletion Option (Use with Caution)<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Delete All Server Files Before Importing:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Toggle this ON<\/strong> if you want to clear your current server files <strong>before<\/strong> importing.<\/li>\n\n\n\n<li><strong>Warning:<\/strong> This will <strong>permanently delete<\/strong> files on your server (not the source SFTP server). Always back up your files before enabling this option.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 4: Start the Import Process<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once all the fields are correctly filled:\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Review your information to ensure accuracy.<\/li>\n\n\n\n<li>Click the <strong>&#8220;IMPORT FROM SFTP&#8221;<\/strong> button.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Troubleshooting Tips:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Incorrect Credentials:<\/strong> Double-check the username, password, and SFTP address. <strong>Most issues are caused by an incorrect password. If you&#8217;re having trouble, try resetting your password and entering the new one.<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Best Practices:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Always create backups<\/strong> before deleting files.<\/li>\n\n\n\n<li><strong>Verify remote folders<\/strong> to avoid importing unnecessary data.<\/li>\n\n\n\n<li><strong>Use secure passwords<\/strong> for SFTP connections.<\/li>\n<\/ul>\n\n\n\n<p>If you encounter issues, contact support with details about your SFTP settings and error messages received.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our panel now features an SFTP Importer, allowing you to import server files directly from another server with ease. You can find this feature in the Server Details tab. Follow this guide to use the SFTP Importer effectively. Step 1: Access the SFTP Importer You can find the SFTP Importer&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"ht-kb-category":[27,28],"ht-kb-tag":[195,194,41,57,193,196],"class_list":["post-14479","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-minecraft","ht_kb_category-pterodactyl","ht_kb_tag-exporter","ht_kb_tag-ftp","ht_kb_tag-minecraft","ht_kb_tag-panel","ht_kb_tag-pterodactyl","ht_kb_tag-transfer"],"acf":[],"_links":{"self":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/14479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=14479"}],"version-history":[{"count":2,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/14479\/revisions"}],"predecessor-version":[{"id":14483,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/14479\/revisions\/14483"}],"wp:attachment":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=14479"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb-category?post=14479"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb-tag?post=14479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}