{"id":12906,"date":"2023-06-06T16:31:16","date_gmt":"2023-06-06T16:31:16","guid":{"rendered":"https:\/\/test2.gginternal.net\/knowledgebase\/article\/how-to-find-your-invoice-id\/"},"modified":"2024-10-07T19:01:04","modified_gmt":"2024-10-07T19:01:04","slug":"how-to-find-your-invoice-id","status":"publish","type":"ht_kb","link":"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-find-your-invoice-id\/","title":{"rendered":"How to Find Your Invoice ID"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/banner10_1mgbruh.png\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Find Your Invoice ID\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/SEK07LMWGMk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>In some circumstances, our team may ask you to provide one of your invoice IDs.<\/p>\n\n\n\n<p>This guide will show you how to find that information quickly and easily!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">  How to Find Your Invoice ID  <\/h1>\n\n\n\n<p>The easiest place to find this information is in your GGServers billing account.<\/p>\n\n\n\n<p>To find your invoice ID, you need to:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your GGServers account <a href=\"https:\/\/ggservers.com\/billing\/index.php\/login\">here<\/a>.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Click on the <code>INVOICES<\/code> icon.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/1_1yb51zb.png\" alt=\"INVOICES\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>A list of all the invoices we have generated for you will appear. Look for the invoice that applies to the transaction in question. You should see the invoice ID number in the left column.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/2_vktx1j.png\" alt=\"ID\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>If you can\u2019t access your account for any reason, another way you can obtain this information is through your email account. Whenever we generate an invoice for you, we email you. This email contains the invoice as an attachment as well as the invoice ID number, as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/4_1aspt5q.png\" alt=\"Invoice\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/61_16mvk3o.png\" alt=\"Email\"\/><\/figure>\n\n\n\n<p>Once you have the information, send it as a reply to the ticket where it was requested.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>If you find any issues, contact us on live chat or via the <a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-open-a-support-ticket\/\">ticket system<\/a>.\n<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">\u2755Useful Links\u2755<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-use-the-crypto-payment-method\/\">How to Use the Crypto Payment Method<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-add-a-sub-user-to-your-billing-account\/\">How to Add a Sub-User to Your Billing Account<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-find-and-manage-my-credit-balance\/\">How to Find and Manage My Credit Balance<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Find out your game server invoice ID quickly and easily when needed. With our easy-to-follow guide, Minecraft server hosting has never been simpler to manage.<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"ht-kb-category":[29],"ht-kb-tag":[],"class_list":["post-12906","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ggservers-billing"],"acf":[],"_links":{"self":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/12906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=12906"}],"version-history":[{"count":1,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/12906\/revisions"}],"predecessor-version":[{"id":14361,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/12906\/revisions\/14361"}],"wp:attachment":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=12906"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb-category?post=12906"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb-tag?post=12906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}