{"id":12863,"date":"2021-02-27T18:37:43","date_gmt":"2021-02-27T18:37:43","guid":{"rendered":"https:\/\/test2.gginternal.net\/knowledgebase\/article\/how-to-fix-cpanel-can-send-emails-but-not-receive\/"},"modified":"2021-02-27T18:37:43","modified_gmt":"2021-02-27T18:37:43","slug":"how-to-fix-cpanel-can-send-emails-but-not-receive","status":"publish","type":"ht_kb","link":"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-fix-cpanel-can-send-emails-but-not-receive\/","title":{"rendered":"How to fix cPanel &#8211; Can send emails but not receive"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/banner10_1mgbruh.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>Are you able to send emails using your cPanel account? But you&#8217;re unable to receive?<br>\nThis guide should help you on how to fix this!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login on your cPanel at <a href=\"https:\/\/web.ggservers.com:2083\">https:\/\/web.ggservers.com:2083<\/a> using the credentials we&#8217;ve sent you shortly after the purchasing process.<\/li>\n\n\n\n<li>Scroll down to &#8221; Email &#8221; and click on &#8221; Email Routing &#8220;.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/emailrounting1_t13wlj.png\" alt=\"\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>Select your wished domain you&#8217;d like to change the email routing settings, set to &#8221; <strong>Local Mail Exchanger<\/strong> &#8221; and click on the &#8221; Change &#8221; button.<br><br>-> By doing that:<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8221; The server will always accept mail for this domain. The system will deliver mail to the local mailbox. &#8220;<\/p>\n<\/blockquote>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/emailrounting2_1p7rdxs.png\" alt=\"\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>Done! That&#8217;s it!<\/li>\n<\/ol>\n\n\n\n<p>Your emails created on cPanel should now be able to receive emails from google, hotmail and etc.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-success\">Should you need further help, please, feel free to <a href=\"https:\/\/ggservers.com\/billing\/submitticket.php\">open a ticket<\/a> in your Client Area!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article will show you a quick fix for when your cPanel emails can send messages but not receive.<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"ht-kb-category":[35],"ht-kb-tag":[],"class_list":["post-12863","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-webhosting"],"acf":[],"_links":{"self":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/12863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=12863"}],"version-history":[{"count":0,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/12863\/revisions"}],"wp:attachment":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=12863"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb-category?post=12863"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb-tag?post=12863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}