{"id":12840,"date":"2019-05-29T09:00:14","date_gmt":"2019-05-29T09:00:14","guid":{"rendered":"https:\/\/test2.gginternal.net\/knowledgebase\/article\/how-to-cancel-your-service\/"},"modified":"2024-10-07T16:55:04","modified_gmt":"2024-10-07T16:55:04","slug":"how-to-cancel-your-service","status":"publish","type":"ht_kb","link":"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-cancel-your-service\/","title":{"rendered":"How to Cancel Your Service"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/banner10_1mgbruh.png\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Cancel Your Service\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/17EfC11L2Cg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>We\u2019re sorry to see you leave! If there is anything we can do to change your mind, please let us know on live chat or via the <a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-open-a-support-ticket\/\">ticket system<\/a>!<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Please note that we recommend you to backup all important files before requesting the cancellation of your server as we can not provide files back for canceled\/ terminated servers. They are deleted when the service is canceled\/ terminated.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">\u274c How to Cancel Your Service \u274c<\/h1>\n\n\n\n<p>If you wish to cancel your service, please follow these instructions:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/ggservers.com\/billing\/login.php\">Login into your GGServers account<\/a><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Click <code>Services<\/code> on the menu. Then click <code>My Services<\/code>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/1_13omz4x.png\" alt=\"\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Click on the service that you wish to cancel.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ggservers.com\/knowledgebase\/wp-content\/uploads\/2024\/03\/2_2jfm2m.png\" alt=\"\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Click <code>Request Cancellation<\/code>.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Select <code>Immediate<\/code> or <code>End of Billing Cycle<\/code>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>WARNING!<\/strong>  If you have a subscription on PayPal, please make sure that you cancel it by logging into your PayPal account. Please refer to our article on how to <a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-cancel-your-paypal-subscription\/?1564453443090\">Cancel Your PayPal Subscription<\/a>.<\/p>\n\n\n\n<p>Please know that if you choose <code>Immediate<\/code>, your service will be canceled immediately and you cannot undo this.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-success\">If you have any billing-related issues please contact us on live chat or via the <a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-open-a-support-ticket\/\">ticket system<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">\u2755 Useful Links \u2755<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-cancel-your-paypal-subscription\/\">How to Cancel Your PayPal Subscription<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/how-to-upgrade-or-downgrade-your-service\/\">How to Upgrade Your Service<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ggservers.com\/knowledgebase\/article\/the-difference-between-standard-premium\/\">The Difference Between Standard &amp; Premium<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This guide will show you how to cancel your service.<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"ht-kb-category":[29],"ht-kb-tag":[],"class_list":["post-12840","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ggservers-billing"],"acf":[],"_links":{"self":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/12840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=12840"}],"version-history":[{"count":1,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/12840\/revisions"}],"predecessor-version":[{"id":14357,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb\/12840\/revisions\/14357"}],"wp:attachment":[{"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=12840"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb-category?post=12840"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ggservers.com\/knowledgebase\/wp-json\/wp\/v2\/ht-kb-tag?post=12840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}